Covid restrictions
Office and pool information.
Check in
Check-in is still only allowed from 4 to 6 p.m. on Friday and Saturday. If you are checking in midweek, please call the office in advance so that we will know when you will be arriving and make sure that it is during our regular office hours. Entrance to the recreation/administration building will be restricted to one person (representing the family) at a time to check-in and a face mask must be worn. The recreation/administration building will be closed to guests for anything other than for check-in and check-out or pool use (see below).
indoor pool
The indoor pool will be available for use by appointment only. Please call us to make the appointment. We will allow 14 people in the pool area at one time for 45 minutes only and social distancing is still required. The hot tub is closed at this time. Please be mindful of others when using it. There will not be any chairs or tables around the pool area. When you arrive to use the pool, everyone in the group must wear a mask and we will ask you to check-in with the front desk so that they can verify your appointment. The rest of the office area will be blocked off from use. Anyone who does not comply with these rules (which have been created for everyone’s safety) will be asked to leave immediately.
If you have made an appointment for a certain time and you are late, you will forfeit your time. The pool hours will be from 9:00 AM to 3:45 PM only. Once your time is up, we will ask you to leave through the back-exit door (not the sliding doors) to allow for the next group to come in safely. Towels will not be supplied so please remember to bring one from your unit. Locker rooms will be also closed. Also, we will not offer movie rentals or store items at this time. The bathroom in the hallway in the main office will be available for use.
playground
The Ropewalk East playground area will be available for use at your own risk. Use of the tennis courts will be allowed if you use your own personal equipment. You can use the charcoal grills that are located by the tennis courts, but the gas grill will not be available for use.
Once you do settle into your unit for the week, you will be able to call the office staff for anything you need by dialing “0” during regular office hours of 8 a.m. to 4 p.m. Housekeeping will drop off anything you might need at your door and maintenance staff will only respond to a unit for maintenance emergencies only.